Frequently Asked Questions

Welcome to our FAQ page! Here, you'll find answers to the most common questions about shopping with Cuban Luxury Clothing. Whether you're curious about our products, ordering process, shipping policies, or returns, we're here to provide you with all the information you need to make your experience seamless and enjoyable. If you can't find the answer you're looking for, feel free to contact our customer support team—we’re always happy to help! 

To place an order, simply browse our collection, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout, enter your payment information, and complete your purchase. 

 We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express) and secure online payment options such as PayPal. 

 Once an order is confirmed and payment is processed, we are unable to make changes. However, you can cancel the order if it hasn’t been shipped yet by contacting our customer service team immediately. 

Yes, we offer international shipping. Shipping fees and delivery times vary depending on the destination. You can view estimated delivery times and shipping costs at checkout. 

Once your order is shipped, we will send you an email with a tracking number and a link to track your shipment online. 

We apologize for any inconvenience caused. If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We'll assist you in processing a return or exchange. 

 We accept returns and exchanges within 30 days of purchase. The item must be unused, unworn, and in its original condition. Please visit our Returns & Exchanges page for detailed instructions on how to process a return. 

We recommend checking our size guide before placing an order. If you're still unsure, feel free to contact our customer service team for advice on sizing. We’re happy to help! 

Yes, we offer digital gift cards in various denominations. They can be purchased directly from our website and sent to the recipient via email. 

 For any inquiries or assistance, you can reach our customer support team via email at Hello@cubanluxuryclothing.org or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours. 

 Yes, your privacy and security are our top priorities. We use the latest encryption technology to protect your personal information. For more details, please refer to our Privacy Policy.